Refund Policy

1. General Policy

Our goal is to provide a fair and transparent refund process. This policy outlines the conditions under which refunds will be issued for our services.

2. Real Estate Transactions

- Deposits for property reservations are generally non-refundable unless specified otherwise in the reservation agreement.
- Refunds for advisory fees are subject to the terms outlined in the individual client contract.

3. Commodity Trading

- Due to the nature of financial markets, funds deposited for trading are subject to market gains and losses and are not eligible for refunds based on trading performance.
- Account withdrawal requests are processed according to our standard procedures and timelines, which will be provided upon request.

4. How to Request a Refund/Withdrawal

To request a refund or withdrawal, please contact our support team via the details on our contact page with your account and transaction information. Requests will be processed within 7-10 business days.